In simpler words, e-tickets are the virtual version of paper tickets. Introduced as an alternative, it is now widely adopted in different sectors. Technological advancement continues to find convenient substitutes for existing systems, and e-ticketing is no exception. It provides multiple benefits to commuters as well as service providers.
This one is for commuters who depend heavily on public transportation to reach their schools, colleges, workplaces, etc. People often travel during rush hours when queues on ticket counters seem never-ending. make for a convenient alternative in these situations. They can obtain e-tickets using their mobile phones by, for example, scanning a QR code. The whole process of getting an e-ticket and boarding the transport is swift and easy. People don’t have to stand in long queues to get their tickets anymore- an e-ticket can be obtained anywhere before using the transport.
There are instances where people lose their paper tickets because they accidentally dropped them or can’t seem to find them at the last minute because they put them somewhere and forgot about them. Considering these situations, e-tickets seem like a magical option where the ticket is stored in the user’s phone, and there is no risk of such problems occurring. Commuters don’t have to keep track of all their ticket stubs now; all the necessary information is available at the touch of their fingertips, making it far safer than carrying paper tickets.
Keeping in hindsight the changing climate and ongoing global warming, it is high time environment-friendly alternatives are sought to replace current systems which, one way or another, contribute to harming the atmosphere. Paper tickets are one example of such systems. In a day, numerous tickets are printed and used, resulting in a waste of paper. Digital tickets or e-tickets are an ideal replacement for paper tickets. All the necessary transport information, arrival/departure time is stored on the user’s mobile phone. This way, there is no necessity for paper tickets. This would reduce paper wastage, making a small but significant contribution towards making the environment green and safe.
Reduced operational costs
For the operators, e-tickets mean a chance to reduce ticket machines’ operation costs and maintenance costs that come with such booths. Additionally, the labor costs associated with employees hired to attend to ticket counters can be cut down since digital tickets don’t require manual activity. The saved amount could be used elsewhere, resulting in enhancing customer experience and satisfaction more productively.
E-tickets are increasingly becoming an available option for many transport services. Apart from the airline industry, many trains and buses offer digital ticketing. It is a convenient, cheaper, and safer alternative to paper tickets.