There is no denying that cities are getting smarter. With as many development initiatives proposed for today’s urbanisation globally, technologies have made citizens seek a seamless and efficient experience extending to modes of public transportation. Given the need for a rapid and transit system for public passengers, handling a flow of large numbers requires a proper fare collection to generate tickets in bulk.
As a key factor in mega cities, this is a pressing necessity. Nowadays, bus and train services are working towards optimising automated fare collection schemes that are flexible making millions of people’s lives easier and advance.
By simplifying the travelling process for both a passenger and carrier, the automated fare collection (AFC) system can be defined as the integration of complex hardware and software components to control and administer the contactless ticketing system in public transport networks automatically.
Such systems are developed by highly skilled engineers with a contactless approach design and include various types of validators like the QR coded tickets, SMS by phone, thermo tickets, SMART-tokens or contactless credit cards for the passenger’s accessibility at the clearing centre.
While automated fare collections facilitate the metro industry at train stations in many urban cities across the globe. The system is operated by radio frequency emitter-reception data that connects an automatic gate machine, ticket checking machine, and ticket vending machine. A highly sensitive Integrated Circuit (IC) chip with contactless smart cards is encoded to hold communicable data for the passenger to enable validity even through a mobile application making the fare collection more authentic and safe to use.
- No More Waiting in Long Queues
Implementing a fully automated fare collection system in your city means cost saving and moving away from employing staff to handle cash and issuing tickets to frustrated people waiting in long queues for hours. The capital expenditure needed to invest for mobile ticketing is extremely low and entirely depends on how you validate a ticket for deployed networks.
- Realtime Data Insights
Since automated ticketing is cloud based a rich source of information can be gained from through real-time data. Whether it is the journeys, ticket sales or the same travel routes, insightful data will be provided to your agency or department that can be leveraged to power of information transparency and help create the most effective schedule routes for passenger in the future without having to stress on unnecessary cancellations, delays or missed transport during mass transits.
- Increased Consumer Satisfaction
Making it easier for customers to purchase their tickets from anywhere is one of the benefits about automated ticketing. Unlike a regular physical ticket that is more likely to get lost or damaged, customers are able to manage their ticket purchasing process with a mobile ticketing app download on their mobile devices This way, they can easily plan out optimal routes and receive live travel information based on timings or cancellations, reducing the mental pressure for commuters and quicken journey times.