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Watch the interview of Ashwani Gujral, Sudarshan Sukhani, Mitessh Thakkar, Sandeep Wagle, SP Tulsian, and Hemant Thukral with Surabhi Upadhyay, Anuj Singhal, and Reema Tendulkar on CNBC-TV18, in which they shared their readings and outlook on marketplace technicals, basics and F&O side of the marketplace in addition to precise stocks and sectors.

Watch the interview of Ashwani Gujral of ashwanigujral.Com, Sudarshan Sukhani of s2analytics.Com, Mitessh Thakkar of mitesshthakkar.Com, Rajat Bose of rajatkbose.Com, Sandeep Wagle of powermywealth.Com, SP Tulsian of sptulsian.Com, and Hemant Thukral of Aditya Birla Money with Surabhi Upadhyay, Anuj Singhal, and Reema Tendulkar on CNBC-TV18, in which they shared their readings and outlook on marketplace technicals, fundamentals and F&O aspect of the marketplace as well as specific shares and sectors.

What IS assertive communication?

Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way. It recognises our rights whilst still respecting the rights of others. It allows us to take responsibility for ourselves and our actions without judging or blaming other people. And it allows us to constructively confront and find a mutually satisfying solution where conflict exists.

So why use assertive communication?

All of us use assertive behaviour at times… quite often when we feel vulnerable or unsure of ourselves we may resort to submissive, manipulative or aggressive behaviour.

Yet being trained in assertive communication actually increases the appropriate use of this sort of behaviour. It enables us to swap old behaviour patterns for a more positive approach to life. I’ve found that changing my response to others (be they work colleagues, clients or even my own family) can be exciting and stimulating.

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The advantages of assertive communication

There are many advantages of assertive communication, most notably these:

It helps us feel good about ourselves and others
It leads to the development of mutual respect with others
It increases our self-esteem
It helps us achieve our goals
It minimises hurting and alienating other people
It reduces anxiety
It protects us from being taken advantage of by others
It enables us to make decisions and free choices in life
It enables us to express, both verbally and non-verbally, a wide range of feelings and thoughts, both positive and negative

There are, of course, disadvantages…

Disadvantages of assertive communication

Others may not approve of this style of communication, or may not approve of the views you express. Also, having a healthy regard for another person’s rights means that you won’t always get what YOU want. You may also find out that you were wrong about a viewpoint that you held. But most importantly, as mentioned earlier, it involve

see it, four choices you can make about which style of communication you can employ. These types are:

direct aggression: bossy, arrogant, bulldozing, intolerant, opinionated, and overbearing

indirect aggression: sarcastic, deceiving, ambiguous, insinuating, manipulative, and guilt-inducing

submissive: wailing, moaning, helpless, passive, indecisive, and apologetic

assertive: direct, honest, accepting, responsible, and spontaneous

Characteristics of assertive communication

There are six main characteristics of assertive communication. These are:

eye contact: demonstrates interest, shows sincerity
body posture: congruent body language will improve the significance of the message
gestures: appropriate gestures help to add emphasis
voice: a level, well modulated tone is more convincing and acceptable, and is not intimidating
timing: use your judgement to maximise receptivity and impact
content: how, where and when you choose to comment is probably more important than WHAT you say

The importance of “I” statements