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5 eCommerce Trends to watch in 2018

Ernesto J. Sager by Ernesto J. Sager
February 14, 2023
in Internet
0

Change is inevitable. Many sectors have witnessed several new trends. Every year a new technological trend usually comes into existence. This is no different from eCommerce. The eCommerce sector has seen new trends every year. Suppose you are looking to explore all these trends and stay current with all the other happenings in the eCommerce world. Then you can visit eshoppingjournal.com.

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Sellers and buyers are anxious in 2018 for the new eCommerce trends. The following are five eCommerce trends that you will have to watch for.

Augmented Reality and Virtual Reality

Most online shoppers chose to view goods before purchasing. What if I told you there are better ways to help your customers view your goods in almost reality. The use of virtual reality can achieve this.

Virtual reality will enable your customers to view the items in the store before purchasing. The advantage of this is that customers can be sure whether the product on offer is good enough through the 3D view and will increase their buying chances.

Automation and Chatbots for Online Ordering

There is a huge presence of people on social media platforms such as Facebook and Twitter. It only makes sense if online companies can use Artificial Intelligence like chatbots in customer care, sales, and marketing.

Dominos already has a working system where the Chatbot offers you a full menu for you to order. Chatbots are not only fast but also cover a larger area of service compared to human personnel. “Dom,” which is the name of Dominos Chatbot, proves to be efficient and helpful in many ways.

Voice Search Software

Most people are aware of Siri and Google assistant. These are voice manipulating software systems on your phone. This will help you in carrying simple tasks on your phone. The success of this software has led it to be introduced to the eCommerce world. Amazon Echo is one example of voice search capability that allows you to place orders using a voice search. This technology is transforming, and its use will increase this year.

Mobile App Optimization

More people are using their mobile phones to order goods from online sites. There is, therefore, a need for online companies to make applications that have high compatibility with mobile phones to make it easier for more people to order. Online stores that have done this have recorded more orders.

Machine Learning

This is one of the largest topics in the Information and Technology field. It is no surprise that this technology is taking root in the eCommerce sector. Many people come across AI and Machine learning daily, but they do not realize it.

Machine learning is whereby computers predict what information to show based on the information it has been fed. It comes in an example of YouTube that gives you suggestions of videos and music to view based on your recent searches.

AI and Machine learning is making content more personalized for the consumer.

 

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Ernesto J. Sager

Ernesto J. Sager

Infuriatingly humble internet advocate. Unable to type with boxing gloves on. Alcohol expert. Twitter scholar. Creator. Spent 2001-2005 consulting about Virgin Mary figurines in Salisbury, MD. Spent 2002-2008 licensing corncob pipes in Phoenix, AZ. Spent 2002-2009 investing in glucose in Gainesville, FL. Spent 2002-2010 deploying Roombas in Suffolk, NY. Spent college summers testing the market for soap scum in the UK. Prior to my current job I was lecturing about birdhouses in Cuba.

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